Contact

We’re here to help you every step of the way.
If you have questions about your order, need product help, or want to reach us for anything else, feel free to get in touch using the details below.

Customer Support Hours

Monday to Saturday
10:00 AM – 6:00 PM IST
(Sundays and public holidays closed)

Email Support

For order-related queries, returns, or general support:
info.neonexs@gmail.com

Phone & WhatsApp Support

Call or WhatsApp us at:
+91 93529 30948

Business Address

Neonexs
Room No 6, First Floor, Jasvil Building,
Opp Liberty Cinema, New Marine Lines,
Mumbai, Maharashtra 400020, India

Before You Contact Us

You may find quick answers on our FAQ page, where we’ve covered common questions about shipping, delivery timelines, returns, and refunds.

Response Time

We usually respond within 12–24 business hours.
During sale periods or high-order days, replies may take a little longer, but every query is answered.

For faster support, please mention your Order Number when contacting us.